CUSTOMER CARE
ALL SALES ARE FINAL.
Please use our size guide to find the correct size. If the measurement falls between sizes, we recommend you order the larger size and have it tailored for the perfect fit. All gowns are a standard 63 inches (not including the train).
FAQ
Do you provide International delivery?
Yes! We are more than happy to deliver via any shipping carrier (UPS, FedEx, DHL, and USPS).
What is the shipping process?
Once you have found something you love, we will send you an itemized invoice with our terms and conditions. The recipient will have to revise the invoice, agree and sign, and email it back to us. After payment, we will ship the package via your desired shipping carrier within 3-days of purchase. An email or WhatsApp message will be sent with the tracking number.
Please contact us via email or WhatsApp for further assistance.
How do I track my order?
After the package is mailed to the recipient, we will send the tracking number via Email or WhatsApp.
Follow the link!
How do I know to pick the right size?
Please refer to our size guide.
What languages do you speak?
Hablamos español. We speak English.
What are your domestic shipping options?
If we are shipping the package within AK, we can ship via Ravn Air Cargo or USPS.
Please contact us to arrange shipment.
If you live within the continental US, we can ship your purchase via UPS, FedEx, DHL, and USPS.
Please contact us via email or WhatsApp for further assistance for purchases.
How do I return an item?
ALL SALES ARE FINAL.
Have any questions or concerns?
We’re always ready to help!
Call us at
907-277-4425
Message us on WhatsApp/Text at
+1-907-570-8585
or send us an email to: